Privacy policy

Hello! Welcome to Refinery, a project of GatherLab LLC.

Here at Refinery, we are committed to keeping any and all personal information collected from individuals who visit our website and make use of our online facilities and services accurate, confidential, secure and private. Our privacy policy has been designed and created to assure those affiliated with the Refinery of our commitment not only to meet, but to exceed, typical existing privacy standards. For more information on how we collect and use your information, please read the below.

This Privacy Policy Agreement applies to GatherLab LLC, and by extension, the Refinery, which means it governs any and all data collection and usage. Through the use of this website,, you are consenting to the following data procedures stated in this agreement.

Collection of Information

In addition to carefully reviewing our privacy policy here, we encourage you to do the same for other websites you visit. This will help you get a sense of the way websites gather, make use of and share information collected, and how others compare to ours.

Use of Information Collected

Refinery and GatherLab LLC may collect and may make use of personal information to assist in running our website and ensure the most effective delivery of the services you require and request. At times, it may be necessary for us to use personally identifiable information to keep you informed of other possible products and/or services that may be available to you from We may also contact you to complete surveys and/or research questionnaires requesting your opinion of current services or potential future services that we are considering offering.

Refinery and GatherLab LLC do not, nor will we ever, sell, rent or lease any of our member or customer lists and/or names to any third parties.

Refinery andGatherLab LLC may disclose your personal information without prior notice to you, only if required to do so by law and/or in a good faith that doing so is necessary or required in an effort to:

• Comply with any decrees, laws, statutes and/or processes which Refinery and GatherLab LLC, and/or our website may be served;

• Maintain, safeguard and/or preserve all rights and/or property of Refinery and GatherLab LLC; and

• Protect the personal safety of users of and/or the general public under demanding conditions.

Children Under Age of 13

At Refinery and GatherLab LLC we do not, nor will we ever, knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent. If such information is ever inadvertently collected on anyone under the age of thirteen (13), we will immediately take the necessary steps to ensure that this information is deleted from our system's database. Anyone under the age of thirteen (13) must have a parent’s or guardian’s permission to use this website.

Unsubscribe or Opt-Out

All users and/or visitors to our website have the option to stop receiving communications from Refinery and GatherLab LLC and/or reserve the right to unsubscribe from our emails or newsletters at any time. To discontinue or unsubscribe to any communication from our website, please let us know that you wish to do so by emailing or by unsubscribing via our newsletter’s opt out feature. If you wish to unsubscribe or opt-out of communications from any third-party websites, you must go to that specific website to do so.

Links to Other Websites

Our website does contain links to affiliate and other websites. Refinery and GatherLab LLC do not claim nor do we accept responsibility for any privacy policies, practices and/or procedures of other such websites. Because of this, we suggest all users and visitors be aware when they leave our website, and that they read the privacy statements of each and every website they visit that collects personally identifiable information. The Privacy Policy Agreement for Refinery and GatherLAB applies only and solely to the information collected by our website.


Refinery and GatherLab LLC will strive and take every precaution to maintain sufficient physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of users’ and/or visitors’ personal information under our control.

Our company also uses Secure Socket Layer (SSL) for authentication and private communications in an effort to build users' trust and confidence in visiting our website by providing simple and secure access and communication of credit card and personal information.

Changes to Privacy Policy Agreement

Refinery and GatherLab LLC reserves the right to update and/or change the terms of our privacy policy at any time. Should any changes occur, we will post them to our website’s homepage at, so that our users and/or visitors always know what type of information we collect, how it will be used, and under what circumstances, if any, we may disclose this information. If at any point in time, Refinery and GatherLab LLC decide to make use of any personally identifiable information on file in a way that vastly differs from the way it was stated it could be used when this information was initially collected, the user or users will be promptly notified by email. At that time, users will have the option to permit or prohibit the use of their information in this separate manner.

Acceptance of Terms

Through the use of this website, you are hereby accepting the terms and conditions laid out in the Refinery and GatherLab LLC Privacy Policy Agreement. If you do not agree with our terms and conditions, you should refrain from further use of our websites. Your continued use of our website following any posted updates or changes to our terms and conditions means that you are in agreement and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding our Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address:


Mailing Address:

Refinery and GatherLAB
1885 Mission St.
San Francisco, California 94103